The sublimation transfer process only works with selected inkjet printers that use a piezo-print-head technology. Over the years this has been exclusive to specific Epson printers. However the recent arrival of the new Ricoh SG3110DN and SG7100DN printers allows choice and options for improved production capabilities. Sublimation paper is designed to absorb as much ink as possible to ensure strong and vivid colours. Using regular plain or inkjet paper will not work with this process. The papers are available in various standard sizes. TheMagicTouch supply original ArTainium UV+ and SubliJet-R sublimation inks from Sawgrass Technologies which are used, tried and tested by thousands of user’s worldwide, delivering reliable and cost effective printing. Sublimation inks are unlike regular inks as they are dyes rather than inks. Colour profiles are also available to ensure consistent colour management. Inks can be supplied in bulk ink format for the traditional Epson printers and in cartridge format using the new generation SubliJet-R ink solution for the Ricoh printer models. To ensure safe and consistent production of sublimation items we recommend using professional and reliable equipment. All swing-head presses which cover 90% of the applications are supplied with a lifetime guarantee on the heat platen itself. The presses need to attain and maintain constant 190-200ºC temperature with adjustable pressure settings. Other available presses are for mug production and the decoration of caps and hats. All presses supplied come with 1 year warranty with certified CE marking and tested in accordance with EN 60650. TheMagicTouch offer a range of blank printable products. Whilst the process is possible on many items we suggest that being focused on items that are 'easy to market”'and 'profitable' ensures good steady business growth and strong repeat orders. All printables need either a polyester coating on hard surfaces such as metal, tiles, coasters etc or at least 50% polyester fibre content with fabrics such as T-shirts, polo’s, mousepads etc. Design and graphic software packages such as Corel Draw and Adobe Photoshop that support ICC colour profiles are perfect for sublimation and are widely available. TheMagicTouch offers weekly training in many aspects of the image transfer business, these are held at our training facility in Dunstable and are free for existing clients to attend. This year has also seen the introduction of on-line support where issues and queries are solved instantly 'live' on your PC by our in-house technical support team.